Help Paying Utilities




Help with utility bills from South Carolina Electric and Gas

Thousands of South Carolina families are having difficulty paying their utility bills as a result of the weak economy. South Carolina Electric and Gas (SCE&G) has several programs and resources that customers can turn to for help. They include:

Deferred Payment Plan: This option will allow some of the utility bill to be deferred, or postponed. However, the balance will still eventually need to be paid, but the unpaid balance will be billed in equal installments on subsequent bills. The SCE&G Deferred Payment Plan will ask the customer for a down payment which will help reduce the amount to be deferred, and which is required to enter the program.

Project Share: SCE&G customers, employees and local business provide assistance to low-income customers that can be used for paying utility bills. Over 1,000 customers receive help every year. The Governor's Office's Division of Economic Opportunity, by partnering with local non-profit groups and  community action agencies, administers all money donated to Project Share, and contact your community action agency to apply.

Low Income Home Energy Assistance Program: This is a federal government funded program, and South Carolina's Low-Income Home Energy Assistance Program (LIHEAP) helps people with paying their heating bills. The total amount of cash grants and assistance provided depends on the applicant’s income and the type of heating fuel used.

Fixed Income Plan: This is an option that allows customers to choose the date their utility bill is due for payment. It is a good option for those people on Social Security, civil service retirements or others who receive a pay check or government assistance that comes around the 1st through the 3rd of the month. This allows them to schedule their bills for when they receive that check.





Budget Billing: South Carolina Electric and Gas offer customers this option as well. This program allows them to budget more accurately for their monthly energy bills and expenses. When a customer signs up for the  Budget Billing program, energy usage is estimated based on historical data from the previous 12 months at the residence, and that total amount is then divided into 12 equal payments. Customers on the budget billing plan will then pay this equal amount each and every month. At the end of the year, the amount is then “trued-up” on an annual basis to reflect actual usage and actual utility bills. So while with Budget Billing, customers don’t pay less for their utility bills, but they always know what the utility bill payment will be.

Medical Certificate Plan: This is an option for the cold winter months. During the winter months of December through March, SCE&G will not disconnect a residential customer, or turn off their service, for a 30-day period when furnished with a medical certificate signed by a doctor or a licensed physician. If your medical professional decides that disconnection of your heating or utility service would be dangerous to the customer or a member of their household, that family, individual or customers should obtain the Medical Certificate form from a local SCE&G office, and have it signed by their doctor.



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