Help Paying Utilities




Find Help In New York With Heating, Utility, and Electric Bills

New York has assistance programs to help residents throughout the state with paying utility bills, including the largest cities of New York City, Buffalo, and Rochester.

All of New York’s eight investor-owned utilities, and one municipal state power authority, have low income energy programs totaling about $20 million per year to help paying utility bills and heating bills for New York customers. The programs do vary considerably by the utility service territory and they all have varying eligibility guidelines, but you still can save money through lower utility bills. Most of the programs offer utility rate assistance and also offer one or more other services such as weatherization, arrearage forgiveness, heating bill programs, appliance repair as well as replacement and aggregation.

If you need mortgage help or assistance with paying other bills, help from charities, or more, click on the Help With Mortgage and Other Bills link on the left margin to find additional assistance programs.

New York Energy $martSM -Assisted Home Performance with ENERGY STAR®
This assistance program will help lower the energy costs of low- and moderate-income homeowners. It provides affordable energy efficiency improvements to homeowners that are not eligible for the federal Weatherization Assistance Program (WAP).






Central Hudson Gas & Electric
The Good Neighbor Fund
For those New York families who are having difficulty with pay their utility or energy bills, Central Hudson’s Good Neighbor Fund offer assistance of a "last resort" grant, and it is good for families who can’t get any other aid.

Consolidated Edison
Offers a Low-Income Plan
The program retains the residential electric and utility service customer charge and bills at a pre 1996 level for eligible customers on Direct Vendor within Public Assistance. There is no fee for reconnection of service if the service is turned off for nonpayment for HEAP, Direct Vendor and/or SSI customers. All customers, who are age 62 or older, are also exempt from paying a security deposit, unless the electric service was turned off for nonpayment within the past six months. Also, note recipients of Public Assistance programs or Supplemental Security Income are exempt from paying a security deposit.

Arrears Avoidance Program
State qualified low income customers are eligible to receive help up to a $200 grant to lower their utility bills provided they maintain a payment program agreement with specified terms.

EmPower New York energy efficiency plan
This program provides energy bill and electric reduction measures. It focuses on and freezer/refrigerator replacements, insulation and other health and safety improvement measures. On-site energy use education provides customers with additional strategies for managing their energy bills and costs. Eligibility into the program is 60 percent of state median income. The service is free to the customer.

Find additional ways to get electric bill help from Consolidated Edison.

Essex County
Last Stop Heating Assistance Program
The Last Stop aid program will help lower and moderate-income families and individuals who have trouble paying for utility or heating bills, but do not meet other income guidelines.

Long Island Power Authority
Residential Energy Affordability Partnership (REAP)
This program provides energy efficiency education and it will help install energy-saving devices that may include: refrigerators, compact fluorescent light bulbs (CFL); water heater insulating jackets (for electric water heaters) and extra insulation

Keyspan Energy
Residential Reduced Rate
Lower income customers may be eligible for a lower price on basic service. Recipients of SSI, Public Assistance, or additional other state aid payments may be eligible for reconnect fee and security deposit waivers.

On Track
This assistance program provides education, financial assistance, and energy and financial management to lower income customers. Customers who are on this payment plan may receive credits on past due utility bill accounts.

Project Warmth and The Neighborhood Heating Fund
Provide heating and utility bill help.




National Fuel Gas
Elderly, Blind or Disabled Payment Troubled Residential Assistance
An assistance program that helps New York customers who are disabled, at least 62 years of age, or blind and it also includes a lower monthly gas rate, conservation measures, debt forgiveness, and emergency heating equipment repair/replacement. In addition, NFG will provide a 40% discount rate on utility and heating bills to LIHEAP eligible customers who are $300 or more in arrears, as long as they stay current on their energy bill payments.

National Fuel Gas Company
Neighbor for Neighbor Heat
This assistance fund will provides grants that help families and individuals in New York prevent disconnection of their utility service. It will also help them pay current or past due energy bills or even buy home heating fuel of any kind.

Click here to find additional programs from National Fuel Gas.

National Grid
EmPower New York
Con Edison and National Grid provide cost-effective electric reduction measures, particularly refrigerator replacements and lighting, as well as other cost-effective home performance strategies such as additional insulation, and health and safety measures. They also offer onsite energy use education that provides customers with additional strategies for managing their energy costs and reducing utility bills.

National Grid
Care and Share
Helps households in which a member is disabled, 60 or older, or someone who is receiving Supplemental Security Income or Social Security Disability, or is experiencing a medical emergency. Helps those in need pay electric bills.

Niagara Mohawk Power Corporation
Affordability Payment Plan
Enables qualified utility customers to obtain electric bill help and make an affordable monthly payment toward their Niagara Mohawk electric bill. It is also coupled with an arrearage forgiveness  arrangement.

Care and Share
The assistance program helps households in which a member is 60 or older, is receiving Supplemental Security Income or Social Security Disability, is disabled, or is experiencing a medical emergency. Contact the Red Cross.

New York State Electric and Gas
Power Partner Program
This plan lowers the monthly base service charge on natural gas and electric utility bills of eligible customers and also will help pay off any unpaid balance on accounts.

Matching Incentive Payment Program
Cash grants of up to $600 are made to eligible NYSEG residential customers in New York who are facing service disconnection of their utility service due to nonpayment.

Project Share
Help of up to $200 is available for your bills to households where someone has a disability, someone is over 60, or has a serious medical condition.  Contact the Red Cross.

Click here to find additional NYSEG assistance programs.

Orange and Rockland Utilities
Pike County Light & Power Co., The Neighbor Fund
To qualify for aid and assistance from this fund, applicants must have used all other governmental resources for financial aid and assistance.

Rochester Gas and Electric Corporation
The Red Cross/RG&E Heating Assistance Fund
This is administered by the American Red Cross, and the fund assists those with utility bills who are not eligible for government assistance programs, such as HEAP. Learn more RG&E assistance programs.

Weatherization programs
New York has received millions of dollars in federal funds to expand its weatherization program, which will help residents pay lower utility bills.


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