Help Paying Utilities




Tampa Electric offers utility and energy bill help to customers

Customers of Tampa Electric have several different services and resources that can help them pay their utility bills. First and foremost you should always call the utility company before you miss a payment. The earlier you call the more options they can offer you, and the better chance you will have to keep your utility service on.

Emergency Food and Shelter Program (EFSP) - This program was created by the federal government FEMA agency. Funding is limited and needs to be authorized each and every year, but as funding allows the program can help people keep their utility service from being disconnected, and it can also provide housing and food assistance. The program focuses on ensuring people have safe shelter, and preventing a utility shut off is needed for safe housing.

SHARE - This program is fully supported by Tampa Electric, and it can help low income and disabled senior customers who are medically disabled and/or low income pay their energy-related bills, including cooling and utility. The program is created from donations and customer donations, and Tampa Electric customers may make a voluntary, tax deductible contribution. The money will go towards helping the needy pay their monthly electric bills. The Salvation Army across the Tampa Bay region runs the program and accepts applications, so call your local branch to see if you qualify for this aid. Dial (813) 226-0055.





Low Income Home Energy Assistance Program (LIHEAP) - A federal government funded program to help with paying cooling and heating bills. It may be able to assist low income, elderly, and disabled households in paying their monthly utility bills. It can both help keep your service on if you are faced with a disconnection, and it can also help your keep up with paying your monthly energy bills.

Emergency Home Energy Assistance for the Elderly Program (EHEAP) - Seniors and elderly may qualify for financial help and grants from this resource. The government funded program may be able to assist low-income households, provided that they have at least one person age 60 and older, if they are undergoing a crisis, such as a potential disconnection of their utility bill.

To negotiate a payment plan with Tampa Electric, or to learn about these or other ways to get help, dial 1-888-223-0800 to speak to a customer service representative from Tampa Electric.



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