Help Paying Utilities




Entergy New Orleans help with bills

Three of the primary assistance programs run by Entergy New Orleans include the Elderly and Handicapped Emergency Assistance Fund, the federal government supported Low Income Home Energy Assistance Program (LIHEAP), as well as The Power to Care. They also work closely with Total Community Action. Get information on each below.

A partnership between the New Orleans Council on Aging and Total Community Action as well as Entergy New Orleans created a program known as the Elderly and Handicapped Emergency Assistance Fund. The resources was created to help address the needs of the low income and elderly  through offering them direct energy and utility bill assistance. Entergy of New Orleans provides funding for the program.

Formerly known as Helping Hands but renamed as The Power to Care, this was also created from a partnership between different organizations. Once again, both Entergy New Orleans, Inc. and the New Orleans Council on Aging (NOCOA) created this jointly. In order to get help with utilities, the customer needs to be On Disability or Social Security, 65 years of age or older, and meet low income/poverty guidelines. Customer donations and money from Entergy New Orleans funds this charity type program which helps New Orleans Louisiana based customers.

Entergy New Orleans of course fully participates in the Low Income Home Energy Assistance Program (LIHEAP). This is a federal government assistance program that was created to help provide money to low income customers. Assistance is provided directly from local community action agencies, and money provides both electric bill assistance and weatherization. Entergy works closely with those various non-profit agencies to help coordinate assistance for customers who need it. A crisis component is also offered for qualified individuals, and in these cases Entergy will continue or reconnect service.





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